Advanced Service Industry Workplace Skills
Advanced Service Industry Workplace Skills delivers training in the more refined skills needed for leadership roles in today’s service industry. Advanced Service Industry Workplace Skills is for anyone who wants to excel in their role in the food service industry. Whether you want to excel in your role in the kitchen, as a server, in the front or back-of-house, this one day course is for you. Get a head start on a rewarding career in the food service industry by getting the tools you need to give you a professional competitive edge.
Advanced Service Industry Workplace Skills Key Advantages
Advanced Service Industry Workplace Skills gives you a competitive edge by training you in the skills employers look for in food service industry workers.
- Self-Awareness and Service Industry Protocols
- Behaviours for Workers in the Service Industry
- Qualities of a Great Service Employee
- Service Industry Demeanour and Etiquette
- Serving the Guests
- Working as a Part of a Team
- Professionalism in the Service Industry
- Principles and Ethics of the Service Industry
- Expert Tips for Breaking into the Service Industry
In 2014, Canadian food and beverage businesses accounted for 1.2 million employees and more than 88,000 locations across the country with an estimated $75 billion in sales, representing around 4% of the country’s overall economic activity. Many students are familiar with the sector through their workplace, because Canada’s restaurants provide one in every five youth jobs in the country — with 22% of Canadians starting their career in a restaurant or food service business. Advanced Service Industry Workplace Skills will give you a competitive edge, whether you work as a:
- Banquet manager
- Beverage manager
- Broiler cook
- Bus person
- Catering manager
- Counter server
- Dining room manager
- Executive chef
- Food and beverage director
- Food service directory (health care)
- Fry/sauté cook
- General manager (full service)
- General manager (quick service)
- Human resources manager
- Kitchen manager
- Maître d’hotel
- Pantry cook
- Pastry chef
- Public relations manager
- Soup and sauce cook
- Sous chef
- Wine steward
Your Advanced Service Industry Workplace Skills Ticket/Certificate
Upon completion of this training, you will receive a wallet-size Ticket/Certificate, that will show prospective employers that you have the credentials. Employers may require confirmation of your Certificate. We keep your records on file permanently. Feel free to have your prospective employer contact METI to confirm your Certification. Did you know?
- Canada’s restaurant industry generates $75 billion in annual sales, which equals almost 4% of Canada’s economic activity.
- The restaurant industry directly employs more than 1.2 million people, or 6.9% of the Canada’s workforce – making it the country’s fourth-largest employer.
- Canada’s restaurants employ 520,000 young people under the age of 25 – that’s one in five youth jobs.
- Restaurants provide more first jobs than any other industry. Twenty-two per cent of Canadians got their career start in a restaurant or food service business.
- With more than 94,290 locations, the restaurant industry contributes to urban and rural communities across Canada.
- Restaurateurs contribute nearly $300 million annually to charitable causes. Going out to a restaurant is the number one preferred activity for spending time with family and friends.
Other courses METI delivers that prepare you for the food service industry:
- Fundamentals for Success in the Service Industry
- BASICS.Fst Training – Basic Food Safety Training
- GHS 2015 WHMIS Training
- Standard First Aid Training – Level C with CPR Training & AED Training (2 Day)
- Emergency First Aid Training – Level A with CPR Training & AED Training (1 Day)